Better cameras. Smarter analytics. Faster alerts.

But most operations still lack what matters most: action.

Detection has evolved. Response? Not so much.
And that’s why most incidents fall through the cracks.

Historically, the only fix has been to add more staff.
That might close the gap, but it’s rarely economical.
And worse, it still leaves us with delay from detection to action.

That delay is where incidents escalate, liability increases, and trust erodes.

Where the Breakdown Happens

Most video systems today rely on rotating camera views, cycling through dozens or even hundreds of feeds.

Alerts, often triggered by motion, may highlight activity. But that activity usually turns out to be nothing.

Even with smarter analytics surfacing what's truly noteworthy, there’s still a problem.
Someone has to see it, decide it's real, and then choose to act.

And if that someone isn’t available, at 3am, or when attention is split, nothing happens.

That’s the real breakdown.

The system did its job.
The signal was there.
But the action never came, or was slow.

Autonomous systems are filling that gap. Not by assisting operators, but by responding automatically, every time a threat is detected.

The queue is killing us.

Most incident response still depends on humans moving step by step.

Alert → Review → Decide → Escalate → Notify → Report

That’s a queue.

And in the middle of a security event, a queue is bad.

Operators hesitate.
Decisions take longer.
And incidents escalate.

Humans operate in sequence. Agentic AI doesn’t.

This is where Agentic AI flips the model.

Instead of waiting for an operator to react, these systems act the moment an incident is detected, executing multiple responses in parallel.

At the same time:

⤷ Voice-down is delivered
⤷ Lights and strobes activate
⤷ Notifications hit every necessary stakeholder
⤷ Escalation follows policy, not guesswork
⤷ Everything is logged for review

Nothing waits on permission. Nothing gets skipped.
The response is immediate, complete, and fully documented.

Automation closes the full loop, not just detection.

The goal isn’t just to identify threats faster.
It’s to ensure every part of the response process happens without delay.

Detection → Deterrence → Escalation → Physical Action → Reporting

Agentic AI doesn’t replace this process. It makes it executable in real time, something human-only teams can’t achieve.

And that shift isn’t hypothetical.

Just a few weeks ago at ISC West, Agentic AI didn’t just make noise, it took center stage. The Security Industry Association, awarded Judges’ Choice, the top honor from their New Product Showcase, to SARA, RAD’s Agentic AI.

Not a concept. Not a future roadmap. A deployed system, recognized as the most impactful product at the industry’s biggest stage.

That moment confirmed what many of us in the field have already been seeing:
Agentic AI is how response finally works.

It’s not about removing people. It’s about removing friction.

Security operators can’t be everywhere.
They shouldn’t have to be.

Agentic AI handles the repeatable, high-speed work so humans can focus on what’s unpredictable.

And it does it consistently, without fatigue, distraction, or bias.

The risk isn’t alert volume. It’s alert inaction.

If you’re an integrator, you’ve felt this pain.
If you’re a security leader, you’ve probably taken the call.

“The system caught it. So why didn’t anyone do anything?”

That’s not a software problem.
That’s a workflow problem.

And it won’t be solved by adding another camera or analytics license.

Final thought

Agentic AI finally fixes response.

It closes the gap between detection and resolution.
It ensures incidents are acted on while they’re still happening, not hours later in a report.
And it brings confidence back to a part of the process that’s been overloaded, understaffed, and overlooked for too long.

Security doesn’t fail because something wasn’t seen.
It fails because nothing happened next.

Thanks for reading.

This isn’t the future, it’s happening now.

Over the past 16 years, I’ve had the privilege of working alongside incredibly talented security professionals, designing systems, and seeing firsthand how great technology has a real impact on security operations. At Robotic Assistance Devices (RAD), I’ve had the opportunity to witness the rapid adoption of AI and, more specifically, how automation is transforming incident response.

We’re leaving behind an era where security teams were overwhelmed with endless camera feeds, manually verifying alerts, and reacting to incidents after the damage was done. Now, automation identifies threats, takes immediate action, and ensures human intervention happens only when needed. This isn’t just about efficiency, it’s about strengthening security postures and saving lives.

The Role of AI in Incident Response

Edge-based security systems are built for real-time threat detection and response. With AI processing, cameras, perimeter intrusion detection, and advanced analytics, they analyze activity on-site without relying on human operators.

Their strength isn’t in just identifying threats but in taking immediate action, using audible and visual deterrents to ensure intruders know they’ve been detected. Whether deployed as fixed units, mobile security trailers, or integrated into perimeter defense systems, these solutions detect threats, trigger deterrents, and escalate incidents as needed.

Real-World Applications

⤷ Building Security

Traditional surveillance cameras only record footage for later review. AI-enabled cameras analyze activity in real time, identifying potential threats as they happen. If someone lingers outside an office after hours or enters a restricted area, the system triggers deterrents like flashing lights, sirens, or voice-down messages. If escalation is necessary, AI alerts security teams or authorities.

⤷ Perimeter Security

False alarms have long been a challenge for security teams, often caused by wildlife or environmental conditions. AI-enhanced perimeter security eliminates these distractions by distinguishing real threats from false positives, ensuring responses stay focused on genuine security incidents.

⤷ Gate Security

For years, access control at gated facilities relied on manual verification, requiring security guards to check IDs, scan lists, and manage tailgating risks. AI automates this process by instantly verifying vehicles, flagging unauthorized entries, and locking gates when a security breach is detected.

The Benefits of AI-Driven Incident Response

⤷ Faster Reaction Times

AI-enabled systems detect and respond to threats in seconds. Unlike traditional setups that require human review before action is taken, AI removes that delay, delivering immediate deterrence and escalation.

⤷ Scalability Without Added Personnel

I’ve worked with customers who struggled to expand security coverage due to labor costs. AI allows organizations to increase protection without scaling security staff, ensuring comprehensive coverage across large facilities.

⤷ Fewer False Alarms

AI doesn’t just detect motion, it analyzes behavior. This drastically reduces wasted time on harmless activity, allowing security teams to focus on real threats.

⤷ Operational Efficiency

Security teams have long been buried under alert fatigue, reacting to every motion-triggered notification. AI automates threat assessment, escalating only when human intervention is necessary, freeing teams to focus on strategic priorities.

A Hybrid Approach: Edge AI + Cloud Intelligence

A hybrid security model blends real-time threat detection at the edge with cloud-based intelligence for long-term adaptability.

How It Works

⤷ Edge AI for Deterrence Automation

Smart devices detect, analyze, and classify threats in real time, triggering audible warnings, strobe lights, or other deterrents to prevent incidents from escalating.

⤷ Cloud AI for Escalation Automation

When deterrence measures aren’t enough, AI operators take over, escalating incidents just like a human operator in a monitoring center. This intelligent oversight replaces manual video monitoring, enabling real-time decision-making, instant escalation, and proactive intervention without human inefficiencies.

This hybrid approach ensures immediate response at the edge while leveraging cloud intelligence for smarter incident management, reducing false alarms, enhancing efficiency, and cutting operational costs.

Industries Leading the Adoption of AI Security

⤷ Logistics

AI is transforming security across logistics operations, from parking lots to loading docks and entry gates. Intelligent systems enhance employee safety during shift changes, ensure compliance at loading docks, and automate gate control to remove costly delays while maintaining strict security.

⤷ Banking

ATM security is a top concern, with intelligent security systems deterring loitering, identifying suspicious activity, and enhancing customer safety. These solutions also extend to parking lots and employee protection, ensuring bank staff can move safely between their vehicles and the building, even during late hours.

⤷ Critical Infrastructure

Security trailers equipped with active deterrence help safeguard power plants, water treatment facilities, and other critical sites from intruders attempting vandalism or sabotage. Edge-based perimeter intrusion detection systems (PIDS), intelligent surveillance cameras, and audible and visual deterrents provide real-time threat detection and response, even in off-grid locations. At the same time, autonomous AI agents monitor video feeds, identifying threats and escalating incidents instantly to ensure faster response and enhanced security across vast infrastructure.

⤷ Construction

Construction sites are frequent targets for theft and vandalism, making security trailers with intelligent deterrence a critical asset. During the day, AI ensures PPE compliance for a safer work environment, while at night, it reinforces perimeter security to prevent intrusions. Edge-based solutions and off-grid systems provide reliable protection in these temporary, ever-changing environments, securing areas where traditional infrastructure falls short.

⤷ Education

AI is reshaping school security with firearm detection, automated visitor verification, and real-time monitoring. Security trailers safeguard bus yards and perimeter areas, while intelligent building security systems identify fights, loitering, and unauthorized access during school hours and after hours.

⤷ Healthcare

AI-driven security enhances protection for emergency rooms, delivery rooms, and restricted hospital areas, enabling staff to respond proactively to threats. Firearm detection strengthens hospital security, while intelligent surveillance monitors parking lots and exterior areas, ensuring the safety of employees walking to their cars, navigating isolated areas, or encountering aggressive individuals.

The Future of Incident Response Automation

AI-driven security isn’t a future concept, it’s already reshaping the industry. Security operations no longer need to rely on passive monitoring, delayed human responses, or overwhelming manual oversight. Today’s intelligent systems enhance efficiency, address labor shortages, and actively deter criminal activity, making security more proactive and effective than ever.

A Unified AI-Driven Security Ecosystem

Organizations now have access to a seamless blend of smart security solutions, each playing a vital role in automated incident response:

⤷ Stationary Edge AI Devices

Fixed security units, including intelligent cameras and perimeter monitoring systems, instantly detect and deter threats with audible and visual warnings.

⤷ Mobile Edge AI Units

• Security trailers extend coverage to remote, high-risk areas where traditional infrastructure isn’t available.

• Large autonomous security robots replace human guards in golf cart patrols, providing continuous surveillance.

• Robot dogs offer mobility in confined spaces and rugged terrain.

• Bi-pedal security robots assist with 24/7 operations, performing perimeter checks and verifying intrusions while keeping human guards out of harm’s way.

⤷ Cloud AI for Escalation Automation

AI operators replace human monitoring, ensuring faster, smarter incident escalation. Instead of security personnel watching endless video feeds, AI autonomously analyzes events, verifies threats, and directs responses instantly.

Bottom Line

Organizations across logistics, critical infrastructure, healthcare, education, and other industries are proving how effective AI is in modern security operations. The question isn’t if AI will reshape security, it’s how quickly organizations will adopt these technologies to stay ahead.

AI isn’t a future aspiration. It’s here. It’s working. And it’s redefining how security professionals protect people, assets, and operations today.

What We Covered and What Unfolded in 2024

January 2024: Safeguarding Public Assets
We began the year with a focus on critical infrastructure and public spaces. "Safeguarding Public Assets: Securing Bus Yards" explored the importance of protecting public transportation hubs like bus yards, which serve as vital arteries for economic activity and public safety.

Doug Dreher’s podcast, "AI's Role in Enhancing Physical Security for Critical Sites," provided insights into how artificial intelligence is revolutionizing security measures for high-risk infrastructure.

• In May 2024, there was a surge in attacks on energy substations, reaching a decade-high level. These attacks raised concerns about the vulnerability of U.S. electricity infrastructure.

• On November 15, 2024, a woman climbed onto a high-voltage substation in Salt Lake City, causing a power outage affecting 800 homes. She bypassed security fencing and damaged a control panel.

• In November 2024, a 24-year-old Tennessee man, was arrested for attempting to use a drone packed with explosives to destroy a power station in Nashville.

Additionally, our article, "AI-Powered Physical Security," kicked off the year by showcasing how AI continues to transform the physical security industry with applications in threat detection, operational efficiency, and real-time analytics.

February 2024: Mobile Surveillance Units Take the Stage
In February, our article "How Mobile Surveillance Units Protect Construction Sites" highlighted the growing reliance on mobile surveillance units (MSUs) for securing construction sites. These edge based systems have proved invaluable in addressing theft and vandalism concerns at these locations.

• On October 1, 2024, a violent robbery took place at a construction site in the Crestmoor Park neighborhood of Denver, Colorado.

• On November 3, 2024, a theft occurred at a new home construction site in San Antonio, Texas

March 2024: AI Enhanced Radar and Perimeter Defense
March brought advancements in perimeter security with our coverage of "AI Enhanced Radar for Critical Infrastructure." Combining artificial intelligence with radar systems, this technology marked a new chapter in proactive threat detection and critical infrastructure protection.

April 2024: Multi-Directional Surveillance Cameras
Multi-directional surveillance cameras have redefined how organizations approach camera design by offering a more comprehensive and flexible field of view, enabling a reduction in blind spots and optimizing coverage areas for complex environments like parking lots, warehouses, and urban spaces.

May 2024: Cloud Video Surveillance Gains Momentum
Cloud-based video surveillance took center stage in May. In "Cloud Video Surveillance is Gaining Momentum," we examined the shift from traditional on-premise systems to VSaaS (Video Surveillance as a Service) solutions, which are streamlining security operations and reducing costs.

June 2024: Long-Distance Surveillance Challenges
A contributor article by Cliff Rogers, "Long-Distance Video Surveillance: Options and Solutions," tackled the complexities of extending surveillance reach without compromising on video quality. Topics like Cat6 cabling and edge computing were explored to address these technical hurdles.

We also covered "Tailgating & Piggybacking" within access control, examining how these common access control challenges can compromise facility security and the tools available to mitigate these risks effectively.

July 2024: Convergence of Cyber and Physical Security
In July, we explored the growing overlap between cyber and physical security. Articles like "The Growing Physical Security Industry and Its Convergence with Cybersecurity" emphasized the importance of integrative strategies.

• In September 2024 we saw cyberattacks plague the healthcare sector, with 386 cyber-attacks reported in the first part of 2024. The attacks, including ransomware and data theft, have had profound impacts on patient care and healthcare operations

Additionally, we explored the rising demand for extended video surveillance retention in "The Growing Demand for Extended Video Surveillance Retention" and innovative advancements in visual intelligence with "Defender Podcast guest John Callahan: AXIS Communications on Visual Intelligence." Together, these pieces shed light on emerging trends reshaping the industry, such as longer retention policies driven by compliance and new video analytics tools advancing situational awareness.

August 2024: Securing Supply Chains and Parking Lots
August’s coverage was packed with insightful content across multiple domains of physical security.

Lee Odess’s "Defender Podcast" set the tone for innovation in access control, discussing its evolution and growing impact.

• Honeywell completed the acquisition of Carrier's Global Access Solutions business for $4.95 billion. This major deal included three key brands: LenelS2, Onity, and Supra.

• ASSA ABLOY acquired Level Lock in September 2024.

We also covered supply chain security with "Warehouse and Distribution Center Security Threats," exploring vulnerabilities and strategies for safeguarding these critical hubs.

• The area within a 200-mile radius of the Ports of Los Angeles and Long Beach, dubbed the "Southern California Red Zone," experienced a high concentration of cargo thefts. This zone accounted for 36% of all cargo thefts in the country, averaging 58.6 thefts per month.

• On December 26, 2024, An employee was killed during a dispute at a Distribution Center in Memphis. The facility was shut down for four days for investigation, causing significant disruption.

Parking lot safety took the spotlight in "Safety Starts Here: Best Practices for Securing Parking Lots," addressing challenges like crime hotspots and mitigation strategies.

• On November 30, 2024, two victims were robbed at gunpoint in the parking lot behind La Barca's restaurant in Los Angeles. The suspect pistol-whipped one of the victims before fleeing.

• On December 12, 2024, a 79-year-old woman was physically assaulted and robbed in the parking lot outside Trader Joe's at Ward Parkway Shopping Center in Kansas City, Missouri.

The "Zero Trust Framework in Physical Security" article extended the cybersecurity principle to the physical realm, redefining trust and verification protocols.

Additionally, we covered the "DJI Drone Ban Debate in the NDAA," a timely discussion on drone regulations and their implications for security operations.

• In October 2024, a drone crash occurred during a Boston Celtics event, injuring two people.

• Since November 18, 2024, a series of mysterious drone sightings occurred across New Jersey and parts of the East Coast, raising significant concerns about airspace security.

September 2024: Hybrid Workspaces and Insider Threats
September featured in-depth discussions on two key topics: visitor management in hybrid work environments and mitigating insider threats.

Chuck Randolph’s podcast, "Building a Risk-Aware Culture and Fostering Collaboration," focused on the importance of protecting people, property, and information from insider threats, offering actionable strategies for security teams.

• In December, we all saw the importance of executive protection with the high profile fatal shooting of the UnitedHealthcare CEO.

Additionally, our article, "Securing Hybrid Workspaces: The Importance of Visitor Management Systems," explored how streamlined visitor management enhances security while maintaining a positive impression in dynamic and evolving workplace environments.

October 2024: Insider Threats and Colocation Challenges
October showcased a diverse range of topics. Tyler Schmoker’s insights in "Unlocking LinkedIn's Potential" highlighted how security professionals can leverage LinkedIn for career growth and industry connections.

Insider risks took the spotlight with Chuck Randolph’s "Why Insider Threats Require a Converged Approach to Security," where he addressed vulnerabilities ranging from disgruntled employees to nation-state threats.

Additionally, Doug Dreher joined us on the podcast "Inside Colocation" to discuss the unique challenges faced by colocation facilities and the importance of implementing tailored security strategies for these critical infrastructures.

November 2024: AI Moves Security from Passive to Proactive
In November, our article "From Passive to Proactive Security with AI" highlighted how artificial intelligence is enabling organizations to transition from reactive monitoring to proactive threat detection, further solidifying AI as a cornerstone of modern security strategies.

We also explored how smarter security can drive business outcomes in "Beyond Protection: How Security Drives Profitability," emphasizing its role in optimizing space, boosting workplace satisfaction, and enhancing overall operational efficiency.

December 2024: Security Trailers for Edge Based Security

December’s coverage continued to highlight innovative approaches in physical security. Our article, "5G & Security Trailers," explored how advanced connectivity solutions are transforming edge-based security systems, enabling seamless video transmission in remote and challenging environments.

Looking Ahead to 2025

Here are just three areas poised to transform the physical security industry:

1. AI Integration Across All Levels of Security

While 2024 introduced AI as a game-changer, 2025 will witness substantial advancements across all aspects of security operations. Expect:

• Autonomous AI systems reducing the burden on human resources.

• AI-driven analytics enabling faster and more accurate threat detection.

• Machine learning models tailoring responses to unique security environments.

AI won't just enhance existing systems—it will redefine them.

2. The Rise of Security Tech

Technology is shaking up the security industry, driving both disruption and opportunity. Key advancements to watch include:

• Autonomous Technologies: Drones and robotics are leading the charge, offering scalable, flexible, and precise solutions.

• Efficiency in Security Operation Centers (SOCs): New tools will streamline processes, enabling faster, autonomous driven responses to incidents.

• Edge Computing in Security Devices: This will allow for real-time decision-making closer to the source of incidents.

3. Enhanced Perimeter Security

Emerging threats like drones and other aerial risks are making perimeter security a top priority. Developments include:

• Advanced surveillance systems with AI-powered detection and tracking capabilities.

• Innovative physical barriers designed to adapt to modern threats.

• Hybrid solutions integrating traditional and digital security measures.

Opportunities and Challenges

The trends shaping 2025 aren’t just about advancements—they’re about redefining what’s possible in physical security. These shifts present immense opportunities to create safer, more efficient, and accessible security solutions:

• Democratizing Video Monitoring: By significantly lowering costs with autonomous AI operators, organizations of all sizes can adopt advanced monitoring capabilities. This levels the playing field, ensuring even smaller businesses can leverage cutting-edge technology to protect lives and property.

• Faster Incident Response: Autonomous systems and edge-based AI are transforming the way security teams respond to threats. These systems enable immediate detection and action, drastically reducing response times and preventing escalation.

• Crime Prevention Over Recording: Edge-based technologies are shifting the paradigm from passive recording to active deterrence. By intervening before incidents occur, these systems mitigate risks in real time, protecting both people and assets.

But alongside these exciting opportunities come challenges:

• Consensus and Collaboration: Transforming an industry built around safety requires unity. Historically, security has been slow to adopt change, often prioritizing caution over innovation. For the sector to evolve, stakeholders across the board—manufacturers, integrators, and end users—must align on driving progress.

• Overcoming Resistance to Change: The adoption of disruptive technologies will require education, trust, and a shift in mindset. Security professionals must seek out innovative manufacturers that address challenges traditional solutions can’t, ensuring their operations stay ahead of evolving threats.

• Bridging Innovation and Accessibility: While the technology exists to revolutionize the industry, ensuring it’s affordable and accessible to all will be key. Without this, the democratization of security risks becoming just another talking point.

Final Thoughts

2024 was a big year for the physical security industry, marked by advancements in technology, a deeper understanding of risks, and an ongoing commitment to innovation. As we step into 2025, we’re excited to continue exploring these trends and delivering insights that help security professionals navigate the landscape.

Through collaboration, we tap into collective wisdom, turning shared knowledge into proactive protection.

With 5G, we're looking at:

• Real-Time, HD Monitoring: Thanks to 5G, we have live, high-definition video streaming from almost anywhere. This means you can tackle security issues as they're happening, not hours afterward.

• Moving Past PoE's Limits: Power over Ethernet has been great for security, but what about when you're out of reach? 5G steps in to deliver data without the need for cabling, making your security setup truly mobile.

Slicing Through the Noise

One of 5G's killer features for physical security is network slicing.

Imagine your 5G network as a giant pie. Now, instead of eating the whole pie in one sitting, you can slice it up into different pieces, each tailored for a specific purpose. That's what network slicing does for your network:

• Isolation: Each slice of the network acts like its own independent network. So, for physical security, you can have a slice dedicated solely to security functions. This means your security cameras, alarms, and access control systems have their own little world where they don’t compete for bandwidth with, say, someone streaming a video conference or other edge based devices.

• Customization: Different slices can be optimized for different needs. A security slice might prioritize ultra-low latency and high reliability to ensure that if there's an alert or an event, the data gets through immediately and without fail.

• Dynamic Resource Allocation: The network can dynamically allocate resources to each slice based on current demands. If there's a security incident, the security slice can get more bandwidth and computing power to handle the data rush.

• Security and Privacy: Since each slice is isolated, security is enhanced. A breach in one slice doesn't automatically compromise others. This is crucial for physical security where sensitive data might be involved, like surveillance footage or access logs.

• Quality of Service (QoS): You can guarantee a certain level of service for your security operations. If your security systems need to communicate critical data, they'll have the priority, ensuring there's no lag or interruption.

• Cost Efficiency: Rather than building multiple physical networks for different uses, you're using one physical network more efficiently. This can be cost-effective as you scale security across different locations or types of security applications.

For physical security, this means:

• Security events can be communicated with almost no delay.

• Each security device can operate on its own slice of the network, ensuring that crucial security data isn't slowed down by other network traffic. This is especially useful for remote units where bandwidth might traditionally be a bottleneck.

• Security data is more protected due to the isolation of the security slice.

Practical Application: Security Trailers

Now, let's talk specifics about security trailers, or mobile surveillance units, often used for temporary or remote surveillance:

• Extended Operational Capabilities: With real-time data transmission, these units can operate effectively for longer periods without the need for frequent physical checks or data retrieval.

• Data Transfer: Sending high-res video over long distances or through cluttered environments was challenging. 5G’s capacity and speed make this a non-issue, allowing for comprehensive video analytics even from the edge of your property.

Challenges and Solutions

With 5G's promise comes the responsibility to tackle:

• Cybersecurity: The increased connectivity means more potential vulnerabilities. 5G networks can support advanced encryption and secure communication protocols to safeguard against this.

• Privacy: More data means more responsibility. Ensuring compliance with privacy laws while leveraging 5G for security will be crucial.

Looking Forward

As we roll out 5G into our security infrastructure, the cost per device is coming down, and allowing security professionals to redefine what a physical security network looks like.

Here’s what's on the horizon:

• Proactive Security Measures: With the ability to analyze data in real-time from edge based devices, we can move from reactive to proactive security strategies.

• Integration with Smart Cities: Security trailers can become part of a larger smart city ecosystem, using 5G to interact with other systems for traffic control, emergency services, and more.

The future for physical security with 5G isn’t just about keeping the bad actors out. It’s about leveraging this technology to make security an asset that contributes to operational efficiency, decision making, and ultimately, the bottom line.

As we integrate 5G into more physical security products, we're moving beyond many of the constraints associated with PoE. This shift also compels manufacturers to reconsider how they deploy and manage their solutions.

Thanks for reading.

AI enables security teams to move from passive monitoring to proactive threat detection and response.

Manufacturers continue to integrate AI into their product lines to improve functionality, but the big impact as an industry will be in improving our responses. Because while AI can analyze situations as they unfold and identify potential risks, taking immediate action changes the game.

Here’s how this transformation is taking shape:

Enhanced Threat Detection

AI systems analyze massive amount of data in real-time, allowing for immediate identification of potential threats that traditional methods can miss. For instance, in retail stores, AI can monitor customer behavior and detect anomalies, such as loitering in front of entrances or exits, which can create an uncomfortable or unsafe environment for customers trying to enter the establishment.

This capability enables security personnel to intervene proactively before situations escalate into harassment or theft. By addressing loitering behavior quickly, retailers can enhance the safety and comfort of their shoppers, fostering a more positive experience for all customers.

Automated Responses

AI enhances the speed and efficiency of response protocols. When a threat is detected, AI systems can automatically trigger alarms, lock doors, or alert security personnel without waiting for human intervention.

This rapid response capability significantly reduces the time between threat detection and action, minimizing potential harm. In high-stake environments like hospitals or schools, this automation can save lives.

Integration with Existing Systems

AI-powered security solutions can integrate with existing surveillance and access control systems. This integration allows organizations to enhance their current security measures without a complete overhaul. For instance, AI can improve existing camera systems by adding real-time analytics that detect various activities, resulting in an upgraded security solution without a complete rip and replace.

Reduction of False Positives

Legacy security systems often generated numerous dreaded false alarms, which lead to complacency among security personnel. AI’s ability to understand context and differentiate between benign activities and genuine threats drastically reduces false positives. For example, an AI system might learn to ignore movements caused by animals while still alerting security to suspicious human activity.

This accuracy not only saves time but also provides a higher level of security against real threats.

AI is fundamentally changing our approach to safety across various environments by enabling enhanced threat detection, proactive interventions, and automated responses. This shift not only increases the effectiveness of physical security measures but also promotes a more technically astute culture within the industry.

Real-Time Monitoring and Immediate Response

One of the standout features of AI in physical security is its ability to scale monitored environments and respond instantly to suspicious activities. Traditional security systems rely on human operators to watch live feeds or sift through hours of video footage after an incident occurs. In contrast, AI-driven systems actively analyze an unlimited number of live feeds, detecting unusual behaviors as they happen.

Critical infrastructure facilities, such as substations and water treatment plants, are increasingly utilizing security trailers for enhanced perimeter surveillance. These systems can monitor surrounding areas for suspicious activity, such as loitering near restricted zones. If an individual is detected lingering in an unauthorized location, these systems can alert security personnel.

However, a crucial next step is to enable these systems to respond autonomously, potentially preventing unauthorized access or vandalism before it escalates into a more serious incident.

Additionally, AI remote video monitoring can take the next step by immediately and simultaneously notifying both the security team and authorities in the event of a breach, helping to stop damage to critical infrastructure before it happens and possibly capture perpetrators while they’re in the act.

Challenges and Considerations

While the benefits may seem obvious, overcoming the dreaded “status quo” can be tough, as organizations often need to change vendor relationships and standard operating procedures (SOPs).

Another concern is choosing a vendor with the expertise to implement AI into an organization’s workflow, so they’re not just adding technology for the sake of doing so.

Training is also critical; security personnel need to upskill their knowledge of AI systems to be effective. Management that promotes ongoing education will ensure their team members can leverage these technologies to their fullest potential while maintaining high standards.

Bottom Line

Unlike 'NFTs' and 'metaverse hype,' AI isn’t a fleeting trend; its impact on physical security is real, gaining momentum, and likely to become a significant force in the industry, much like VSaaS and ACaaS have been over the last decade.

With real-time video monitoring, predictive analytics, automated responses, and seamless integration into existing infrastructures, these systems are quickly becoming essential tools for safeguarding people and property.

The challenge is always to stay current with these innovations so we can address emerging threats more effectively. As Defender continues to grow in 2025, let’s build our collective intelligence together and benefit from crowdsourced knowledge.

Thanks for reading.

However, these days, we’re going beyond just stopping “bad guys.” by actually helping businesses improve their bottom line.

We’re seeing a healthy trend that will move security from being seen as the “insurance policy” to the “profit center”.

→ Unlocking Profit Potential Through Smarter Security

What if security systems could boost a company’s profits, enhance employee satisfaction, and optimize office space usage? The data generated by modern security systems can serve multiple purposes beyond simple surveillance.

Office Optimization

Data from security systems can offer insights into how office spaces are utilized.

After many businesses shifted to remote work, companies like Meta employed this data to understand which areas of their offices were underused. With a clear picture of office occupancy, they could make informed decisions about whether to maintain, downsize, or repurpose spaces.

Streamlining Operations

Security systems can also streamline operations by identifying bottlenecks at security checkpoints.

In Meta’s case, data analytics helped reduce wait times in their cafeterias, enhancing employee convenience and efficiency. Respecting employees’ time by minimizing these delays can contribute significantly to their overall satisfaction.

Cost Savings through Efficiency

A study by the Security Industry Association (SIA) found that organizations implementing integrated security systems reported an average reduction in operational costs by 20-30%. This reduction is attributed to improved efficiency and fewer theft or loss incidents.

In addition, two areas that I’ve been focused lately are on:

• Remote Video Monitoring - These systems can now utilize AI and machine learning to analyze footage in real-time, allowing for proactive threat detection and reducing the need for extensive human oversight. This shift not only cuts down on labor costs but also lets security personnel focus on more strategic tasks instead of just routine monitoring.

• Downtime Reduction - By leveraging advanced analytics and AI, organizations can implement predictive maintenance strategies for their security equipment. This proactive approach helps catch potential equipment failures before they happen, reducing unexpected downtime and the repair costs that come with it.

Employee Satisfaction Impact

Research from Gallup shows that companies with optimized security measures experience a 25% boost in employee satisfaction and productivity.

This increase often translates directly into higher profitability due to improved employee engagement. When workers feel secure in their environment, they tend to focus better on their tasks and contribute positively to the company culture.

Data Utilization

A survey conducted by ASIS International revealed that 70% of organizations using advanced analytics in their security operations reported improved decision-making capabilities. This leads to better resource allocation and cost efficiency.

By leveraging data from integrated security systems, businesses can identify areas for improvement and act accordingly, enhancing both safety and operational performance.

→ Privacy Considerations for Employee Trust?

Of course, with increased data collection comes the concern of privacy invasion—a valid point for any security strategy. Modern security systems, however, are evolving in a way that enhances user experience without being intrusive.

By reducing the visibility of security measures, such as through AI-powered systems, businesses can ensure safety without being perceived as big brother.

Personalized Security

Another advancement is personalized security. By tailoring access based on an individual’s role within the company, security becomes less of a blanket approach and more of a custom fit.

For example, using smartphones as digital keys allows a seamless and user-friendly experience that integrates security into everyday life without being cumbersome.

Proactive Threat Management

Security isn’t just about reaction anymore; it’s about anticipation and prevention.

Who wants to just record a crime? For the first time, real-time threat intelligence and predictive analytics are allowing businesses to identify potential risks before they become actual threats.

Today, AI systems are able to sift through terabytes of data in seconds to spot patterns and flag suspicious activities; just a short time ago, that same request would have taken hours.

→ The Human Element in Security

The integration of artificial intelligence and human intelligence is essential for effective security. Organizations need to invest in upskilling their security personnel to ensure they can work seamlessly with AI systems.

Training should focus on AI tools, data analysis, and threat detection methods. This equips security teams to interpret insights and apply them in real-world situations.

While AI can process large amounts of data and identify patterns, the human element’s crucial for ethical considerations, strategic thinking, and crisis management. Skilled operators also bring intuition and critical thinking, allowing them to assess situations and respond effectively.

By creating a collaborative environment where AI and human intelligence meet, organizations can build a stronger security posture. This blend saves money through operational efficiency, and changes traditional security guards into technical operators, making our industry a more appealing to newcomers.

Bottom Line

Security systems are no longer just about keeping assets safe; they’re strategic assets themselves. By leveraging modern security technology, businesses can drive innovation, improve efficiency, and gain a competitive edge. The future of security lies in smart, adaptable systems that create a safer and more resilient environment for everyone.

As we look forward, one thing is clear: the role of security is changing quickly from a cost center to a profit generator. By embracing this shift, organizations will not only protect their assets but also enhance their overall business performance.

Thanks for reading.

In this episode of the Defender Podcast, Dave sits down with Tyler Schmoker, an Army veteran, security professional, and entrepreneur.

With over two decades of experience in security management and consulting, Tyler has a wealth of knowledge to share about navigating LinkedIn as a physical security professional.

Tyler discusses his approach to developing his network and emphasizes the importance of professional development in the security field.

He explains how leveraging LinkedIn can significantly enhance career opportunities and shares actionable strategies for creating an impactful LinkedIn profile, engaging with industry content, and building a professional network that can lead to new connections and career advancements.

Watch or listen to the full episode on Defender.Video to learn how to elevate your professional presence and expand your connections in our growing industry!

This case shows how insider risks extend far beyond a single department, requiring a unified approach to security.

According to the 2023 Verizon Data Breach Investigations Report (DBIR), insider threats account for nearly 25% of industry data breaches. Whether intentional or accidental, the result is the same - organizations face significant financial and reputational damage as a result of an incident.

Given the complexity and frequency of these threats, a siloed approach to security is untenable. In today’s environment, security leaders must adopt a converged strategy that brings together physical security, IT, HR, legal, and other critical stakeholders to address insider risks effectively.

This article will explore how breaking down silos between departments can help security practitioners stay ahead of insider threats and build a unified defense against them.

The Evolving Nature of Insider Threats

Traditionally, insider threats were often associated with cybersecurity breaches, such as employees stealing data or introducing malware into corporate systems. However, today’s insider risks are far more complex.

These threats now include everything from unintentional data leaks by employees to disgruntled staff members planning physical harm and even cases of espionage involving nation-state actors.

For example, consider the recent cases of foreign actors gaining employment at multinational companies through hybrid work arrangements only to siphon sensitive data back to adversarial governments.

Meanwhile, accidental threats—such as an employee unintentionally sharing privileged information — remain just as dangerous. The convergence of digital, physical, and human elements in these threats underscores the need for a holistic approach to risk management.

As the threat landscape broadens, it becomes clear that insider threats are not just a cybersecurity problem. They are organizational risks that affect every department and require a united response.

The Problem with Silos: Delayed Responses and Missed Signals

One of the most significant challenges in mitigating insider threats is the siloed nature of many organizations. Too often, physical security teams, IT departments, HR, and legal work in isolation, each focused on their specific domains. This disjointed approach can lead to delayed responses, missed warning signs, and inefficiencies in managing threats.

For instance, a cybersecurity team might detect unusual network behavior. Still, if they fail to communicate with HR or physical security, they may miss the larger context— such as that the employee in question has recently faced disciplinary action or tried unauthorized access to a restricted area.

Without a converged approach, information slips through the cracks, increasing the risk that an insider threat will go unnoticed until it is too late. By nature, insider threats require a multifaceted view, blending physical, digital, and human elements.

When teams fail to collaborate, they fail to detect and prevent a threat before it escalates.

The Case for a Converged Approach to Security

A converged approach to security brings together different departments—such as physical security, cybersecurity, legal, and HR—into a cohesive strategy for identifying and mitigating insider issues.

By sharing information and resources, teams can create a more cohesive “common operating picture,” allowing for better decision-making and faster responses. In a converged model, insider risks are viewed holistically, regardless of where they begin.

Insider risks are complex, multifaceted threats that can strike any organization from the inside or outside. In the face of these evolving threats, a converged strategy that unifies crucial stakeholders to create a more resilient, responsive defense is not just a "nice to have;" it should be a "must have."

Leadership expert Patrick Lencioni said, "Teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability."

Breaking down silos and encouraging collaboration isn't just about structure; it's about building trust across the organization to tackle insider threats together.

Defining the Security Landscape

Colocation facilities are designed to house multiple clients' IT infrastructure within a single space. This shared environment necessitates a comprehensive threat analysis to identify potential vulnerabilities. Doug emphasized the importance of leveraging clean data versus dirty data and utilizing paid intelligence analysis to inform security strategies.

Key Security Considerations

1. Physical Security Measures: The exterior of colocation facilities often lacks adequate physical barriers. Issues such as fencing regulations imposed by Authorities Having Jurisdiction (AHJ) can complicate security efforts. Organizations must assess whether they have staffed guard booths or effective intercom systems in place.

2. Access Control Protocols: A robust access control system is essential. This includes evaluating how vehicles are vetted upon entry and whether facilities utilize mantraps or other layers of protection. Doug highlighted that many colocations are hesitant to disclose details about their camera systems without a non-disclosure agreement (NDA).

3. Infrastructure Assessment: Understanding the facility's construction—whether multistory or discreetly located—plays a significant role in risk management. Key factors such as power distribution, cooling methods, and backup systems must be evaluated for resilience and continuity of operations.

4. Interior Security Features: Inside colocation facilities, cages protect critical assets but may lack mantraps, which can expose vulnerabilities. It's crucial to assess how access control is managed across multiple tenants and how security providers monitor these systems.

5. Construction Phase: Doug emphasized the critical importance of the “construction security piece” phase in security management for colocation facilities. This involves meticulous planning and execution to ensure that security measures are integrated from the ground up.

Advanced Security Solutions

Doug discussed the necessity of implementing multiple layers of access control, including programmable lockers and advanced scanning technologies like millimeter-wave scanners for personnel. He also stressed the importance of encryption and robust incident management protocols to protect against unauthorized access.

Future-Proofing Security Infrastructure

As technology evolves, so must our approach to securing colocation facilities. Doug pointed out that integrating intelligent systems capable of real-time threat detection can significantly enhance security posture. Proactive measures are essential; better a false alarm than a post-incident report.

Bottom Line

The conversation with Doug reinforced that as organizations rely on colocation facilities, physical security leaders must adapt their strategies to meet the challenges.

By prioritizing thorough assessments, leveraging technology, and fostering collaboration between IT and security teams, businesses can effectively safeguard their critical infrastructure.

Thanks for tuning in!

Together, we discuss the various threat vectors, how security can unify the effort for organizations to become threat aware, and the power of our security networks if incidents occur.

Chuck emphasizes the need for a unified approach involving various departments like HR, legal, cyber, and physical security.

He shares insights on mitigating risks through assessment, governance, monitoring, and education. He also highlights the role of technology and the critical need for a common operating picture.

Key takeaway: building a risk-aware culture and fostering collaboration across departments are crucial in managing insider threats effectively.

Follow Chuck Randolph here.

https://www.linkedin.com/in/chuckrandolph/

Conversations In Close Protection Podcast

The Ontic Protective Intelligence Podcast

Subscribe to Defender and stay informed, don't forget to check out defender.video for more detailed insights into enterprise-level security.

Visitor Management Systems have become crucial since 2020, especially as offices navigate the challenges associated with hybrid work models.

These systems not only streamline the visitor check-in process but also enhance security and improve the overall experience for visitors.

My first experience using a visitor management system was as a vendor in 2011, it made the process of entering into the facility, printing a badge, and notifying my host fast and easy.

As some organizations adapt to a hybrid work model, a good visitor management system becomes a necessity.

Vetting Visitors Effectively

One of the primary challenges businesses face is the need to screen visitors.

In a traditional office environment, a receptionist would screen visitors via an intercom solution before allowing them access into the building to engage face-to-face, and verify their identity.

Where is Everybody?

With a hybrid work model, reduced onsite staff can lead to insufficient personnel to manage visitor traffic, and escort visitors effectively.

This situation obviously raises security concerns, as unauthorized individuals could gain access to sensitive areas without proper oversight.

This scarcity can also result in longer wait times for visitors, increasing frustration.

The goal in this work environment is to create a streamlined security process while maintaining a positive impression on clients, partners, and potential new hires.

What’s Needed?

Streamlined Vetting Processes

Modern visitor management systems allow for pre-registration of visitors, enabling hosts to submit visitor information in advance. This feature not only speeds up the check-in process but also allows for thorough vetting before visitors arrive.

Many systems can integrate with existing databases or security systems, providing real-time verification of visitor identities, ensuring that only authorized individuals gain access to the premises.

Self-Service Check-In

With features like self-service kiosks or mobile check-in options, visitors can check themselves in without needing a receptionist present.

This capability reduces the burden on staff and minimizes the need for escorts. Visitors can scan QR codes or enter their information on a tablet, allowing for a quick and efficient process that enhances the visitor experience.

Enhanced Communication and Notifications

A visitor management systems should include features that automatically notify hosts when their visitors arrive. This capability ensures that employees are prepared to receive guests, even if they are not at their desks.

Notifications can be sent via email, text, or through collaboration tools like Slack or Microsoft Teams, this provides smooth communication while enhancing the overall visitor experience.

The Future of Visitor Management and Hybrid Work

As businesses continue to embrace hybrid work, the role of a visitor management system will only grow in importance.

These systems can integrate with other security systems, such as access control and surveillance cameras, to provide a complete solution.

A visitor management system can also improve accountability by providing detailed visitor records and reports. This data can be used for compliance purposes, such as maintaining an audit trail for regulatory audits or internal investigations. The system also helps organizations comply with data privacy regulations by securely handling visitor information.

Closing Thoughts

By adopting a modern visitor management solution, companies can navigate the challenges of hybrid work, ensuring their offices remain safe, welcoming, and efficient.

With sites located in all 50 states, big or small, their impact on our everyday lives can’t be overstated, ranging from the food we buy at the grocery store to the equipment we use on our jobs.

It’s everything.

With so much at stake, it’s no wonder that they’re prime targets of criminal activity.

Trends in Crime

Employee theft is the most prevalent form of theft in warehouses, it can involve taking small items over time or coordinating larger thefts. It’s a growing concern, with reports indicating that staff theft increased by 4.6% for supplier and warehouse crime in 2019.

Due to the volume of valuable goods stored within warehouses, organized crime groups can also target warehouses for highly coordinated thefts. These groups often have insider knowledge and may collaborate with employees to facilitate the theft.

65% of burglaries occur during daylight hours, which indicates that criminals are taking advantage when staff are busy.

Cargo Theft

In the United States, cargo theft is a significant issue, with estimates between $15 billion and $30 billion in losses annually according to National Insurance Crime Bureau.

There are two types of cargo theft.

• Straight cargo theft involves breaking into a truck or warehouse to steal goods directly.

• Strategic cargo theft involves using fraudulent credentials to pick up shipments from warehouses. This type of theft saw a 600% increase from 2021 to 2022!

Scope of Work

Some of the largest distribution centers I’ve walked through exceeded a million square feet. Due to their size, they’re often financially difficult to protect, requiring security teams to choose the right level of security for each site.

Working from the outside in, these are the typical challenges and countermeasures.

Perimeter Security

Perimeter security is the first line of defense against unauthorized access, requiring a well lit fenced area around the facility to block casual trespassing and intruders intent on theft or vandalism.

Since most systems integrators stick with electronic security systems, fencing is typically implemented by a commercial fencing contractor working with a selected manufacturer.

I reached out to Brandy Byrd Chapman from ASSA ABLOY about securing warehouse perimeters, here’s what she had to say.

Your fence is the physical element that sets the boundary between public and private areas, it is there to protect not only your property but your employees as well so, it is important to think of the risks to a site, and the layout when designing the fence line.

Depending on the threat to the site, the fence can range from a basic chain link fence, or you can add anti-climb features, anti-cut rate, anti-dig and even crash rated features to the fence line. This gives you the ability to not only deter someone from breaking into your site, but delay their entrance. Some fence systems even give you the ability to mount and run your cameras, lights, and IDS systems down the fence line, so they are a fully integrated security system.

The go to fence systems is chain link fence, I always ask “How many chain link fences did you climb in your life” rarely do people say none. When faced with people entering a site and stealing property, delaying them at the fence line to give security time to respond is incredibly important, so using a fence that we all climbed as children, or one that can be cut easily might not be the correct answer for your site.

Make sure it is tall enough to make climbing taking time, 8 feet is the standard, and make sure someone can’t cut it easily with common tools and enter your site before someone can respond to the threat. Along with the fence system is the gates at the entrance to the site, it is important to not only look at the gaps under the gates to make sure no one can just crawl under it, but also how you are managing those that enter the site.

Tail gating is a common issue at the entrance of a site so, how do you stop the next car from following the one in front of it? Using traffic arms, lights, or signs can help stop people from running into your gate or entering your site, it is easier to plan for these items during the design phase of a site than trying to add them later.

The fence line is sometimes the last thing added to the design of a site, or is added later once the threat has occurred however, this makes protecting the site more difficult and more costly so, planning the fence line, the gate entrance, and the sequence of operations to stop the threat will save time, money, and incidents in the future.

Perimeter Intrusion Detection Systems (PIDS)

This is an area that’s grown a lot in recent years, in addition to photoelectric beams, fence-mounted sensors and buried fiber optic sensor cable, we’re seeing radar, lidar, AI analytics, and more.

These newer systems are designed to be cost effective and reduce false alarms. Many bring solid integrations with leading VMS and PSIM manufacturers, allowing for unified alerting on incursions.

Please let me know in the comments if you’d be interested in a podcast dedicated to discussing PIDS. We can review newer systems, and how they’re ensuring they’re alerting on legitimate threats.

Integrating video surveillance cameras with PIDS provides security teams with the confirmation they need on perimeter alerts and recording of incidents. Depending on the technology used, megapixel panoramic cameras and/or PTZs can help reduce camera count while elevating the overall security posture.

Gate Entrances

Controlling access and tracking trucks coming in and out of these facilities plays a critical role in supply chain security, but has its challenges.

Cameras installed at gates should be 5 - 8 megapixel bullet cameras equipped with sunshields, set to frame rates no lower than 15 FPS to provide the best image quality for vehicles entering and exiting the facility.

Depending on the set-up, verifying the identity and authorization of truck drivers at gates can be time consuming. As trucks enter the facility, cameras can be integrated with an intercom solution so that truckers aren’t required to step out of the cab to speak with security personnel.

Monitoring and recording the entry and exit of vehicles should also integrate with an intelligent analytic system to track and monitor, while alerting to unauthorized vehicles following authorized traffic through the gates (tailgating).

Employee Entrances

Employee entrances often have turnstiles and badging requirements to gain entry. These confirm credentialed personnel are entering into the workplace before reaching employee areas.

Most main entrances are secured with a combination of access control, intercom and video surveillance to ensure visitors are also properly vetted.

Around the facility, intrusion detection systems can alert on door props to help mitigate insider theft incidents, like employees throwing away products in dumpsters for later pickup.

Employee Parking Lot

Our last article “Safety Starts Here: Best Practices for Securing Parking Lots” mentions using Mobile Surveillance Units (MSUs) when power and connectivity aren’t available.

The same can be applied to warehouses and distribution centers that have large employee parking areas that often lack network connectivity and power and require video surveillance cameras to help monitor traffic and mitigate car theft.

Exterior Building

On the exterior of the building, properly mounted dome cameras can overlook roll-up doors, monitor cargo entering and exiting the facility, and high traffic areas for accidents.

Multi-sensor cameras are ideal for covering wider areas and building corners, making it easier to follow incidents of unauthorized people or vehicles on recordings.

Video surveillance within the facility is similar to other commercial buildings, with main entrances, employee time clocks, break areas, exits and offices.

AI analytics can monitor for things like OSHA compliance, i.e. forklift safety, PPE, hazardous material safety, proper use of machinery along with overall productivity.

Pallet Racks

Communication within these large facilities is important. Although handheld radios are common, Public Address systems are needed to stay compliant for announcements and emergency notifications.

The average height of pallet racks in warehouses is typically around 25 feet, with aisle lengths varying. Aisle width can vary from standard 10.5 - 13 feet wide, narrow aisles 8.5 - 10.5 feet wide and vary narrow aisles, 5 - 7 feet in width.

Regardless, pallet racks act as giant sound absorption structures that block needed communication to workers running forklifts throughout these aisles. This makes sending sound waves into these zones tricky, requiring a design that can both overcome the noise levels and the natural soundproofing.

IP loudspeakers can make this much easier than traditional speaker wiring, since these can be run together with other PoE devices such as cameras.

If a break-in does happen, a camera and public address integration can also help central monitoring stations give authorities a visual confirmation of intrusion, while also announcing that police are on their way.

Cages

Cages are often used for high ticket items limiting the number of employees with access to them. The security is pretty straight forward, with a combination of access control and cameras.

Loading Docks

The loading dock where trucks back up to load or unload goods should be monitored with high resolution cameras; those equipped with onboard analytics can be helpful to monitor traffic flow, watch for injuries, alert on fights and theft.

Likewise, each dock door provides access for loading and unloading trucks, typically equipped with a roll-up door, making camera angles and wide dynamic range extremely important.

Some common security concerns.

• Keeping criminals out and from gaining access to loading bays to steal goods, either by breaking into the facility or colluding with dishonest employees.

• Securing the loading dock area and implementing proper documentation and sealing procedures are crucial to prevent cargo tampering.

Some common life safety concerns.

• Workplace violence.

• Wet or uneven surfaces, debris, and inadequate lighting in loading dock areas can lead to slip and falls, causing injuries to workers.

• Forklifts, trucks, and other vehicles maneuvering around the loading dock can collide with each other or with pedestrians, posing a significant safety risk.

• Improperly stacked goods or unsecured equipment may fall from heights, posing a risk to personnel below.

• Workers can get caught between trucks, trailers, or loading dock equipment, leading to serious injuries.

Transportation

Once the truck is loaded and the cargo is sealed, it usually becomes someone else’s responsibility. However according to CSCMP, “some of the largest manufacturers and retailers are seeking to monetize their own logistics capabilities”. That means security managers will need to also focus on the transportation of goods to and from their facility.

As mentioned earlier, a significant portion of financial loses occur at the transportation stage. Supply chain security will need to work with vendors that provide GPS tracking and monitoring systems.

Security Guards and Robotics

Security guard companies monitor many of these sites with a growing number of them augmenting their security detail with robots. This not only makes them more efficient, it allows them to surprise criminals who aren’t expecting them.

This is an exciting and growing area for physical security industry and one that I’ll discuss at greater length in the future.

We’ve barely scratched the surface when it comes to securing these sites. When we stop to think at what’s at stake, working together to design and implement comprehensive layered security solutions that help protect these supply chain facilities is of utmost importance.

Thanks for reading.

The Numbers

According to the FBI, parking lots and garages are the third most common location for violent crimes, with approximately 2 million crimes occurring in parking lots annually in the U.S. This accounts for over 10% of all property crimes reported.

About 7.3% of all violent crimes occur in parking facilities, which translates to nearly 1,400 violent crimes committed each day across the country.

A vehicle is stolen every 23 seconds in the U.S., with parking lots being particularly vulnerable. Vehicles parked in lots are four times more likely to be stolen than those parked on the street outside a driver's home or workplace.

The loss associated parking lots crime amounts to around $6 billion per year.

Having an employee's car broken into or stolen while at work is detrimental to morale. This situation can lead to employees leaving the company if they feel apprehensive about the safety of their personal property and their own well-being while on the job.

Parking lot Accidents

The National Safety Council reports that tens of thousands of crashes occur in parking lots annually, resulting in hundreds of fatalities. These incidents often involve distracted driving (mobile phones) and can lead to severe injuries.

For employees working late at night, ensuring safe parking options is crucial. The Occupational Safety and Health Administration (OSHA) emphasizes the importance of providing safe parking for workers to minimize their risk of violence and accidents.

Employee Safety During Night Shifts

Employees working night shifts face unique risks while driving home after their shift has ended. They’re vulnerable to crime and violence, including sexual assault, robbery, and carjacking.

Researchers find that nearly half of all assaults occur between midnight and 6 am, with night shift workers being twice as likely to be assaulted.

This highlights the importance of having the right security measures in place to effectively protect employees and their vehicles from these issues.

Improving Parking Lot Safety and Security

While my personal focus and expertise is on the tech side of physical security, I wanted to highlight some important elements of parking lot safety and security first.

• Signage

  Signs can guide foot traffic and drivers, reducing confusion and accidents.

• Walkways

  Marked paths allow drivers to anticipate pedestrian movement, enhancing safety for everyone in the parking area.

• Proper Lighting

  Adequate lighting improves visibility, making it harder for criminals to hide and easier for security cameras to capture clear images.

  LED cost savings can provide a compelling business case to upgrade existing lighting fixtures, this can also provide security departments with a window of opportunity to step down the power on light poles to add; cameras, point to point wireless, public address speakers, etc.

• Fencing and Barriers

  Installing fences around parking lots can help prevent unauthorized access and protect vehicles from theft or vandalism. Barriers can also control traffic flow, enhancing overall safety.

• Security Personnel

  Security guards patrolling parking lots can provide a visible security presence, deterring criminal activity and offering assistance to employees and visitors.

Access Control

There are several access control systems available for parking lots, each offering unique features and benefits. Initially, I didn’t intend to list the various units we see in the wild, but thought this might prove useful to someone looking at a new system.

• Manual Access Control

  This is the simplest form of access control, where a parking attendant manually checks credentials and manages vehicle entry and exit.

  • Pros:
    - Low initial cost.
    - Direct customer interaction.

  • Cons:
    - Labor-intensive.
    - Less secure and slower processing.
    

• Barrier Gate Systems

  Barrier gate systems use a physical barrier to control vehicle access. These gates can be integrated with ticketing systems or access cards to efficiently manage traffic flow.

  • Pros:
    - Enhanced security and efficient traffic control.
    - Durable and reliable.

  • Cons:
    - Mechanical maintenance required.
    - Slower entry and exit times.
    

• Keypad Access Control

  In this system, users enter a predetermined code on a keypad to gain access. This is often used in residential and smaller commercial parking areas.

  • Pros:
    - Increased security and cost-effective.
    - Easy to use.

  • Cons:
    - Vulnerable to hacking.
    - Limited user capacity.
    

• RFID (Radio-Frequency Identification) systems

  This system uses electromagnetic fields to identify and track tags attached to vehicles. This allows for quick and seamless access.

  • Pros:
    - Fast processing and non-contact access.
    - High security and easy integration.

  • Cons:
    - Higher initial costs and technical complexity.
    

• Automatic Number Plate Recognition (ANPR)

  ANPR systems use cameras to automatically read and recognize vehicle license plates, allowing for automated entry and exit.

  • Pros:
    - Efficient and accurate vehicle tracking.
    - Reduces the need for physical access tokens.

  • Cons:
    - Higher setup costs and potential technical issues.
    

• Mobile Access Control

  Mobile access systems allow users to gain entry using their smartphones. This can be through a dedicated app or integration with existing systems.

  • Pros:
    - Convenient and eliminates physical cards.
    - Can integrate with payment systems for seamless transactions.

  • Cons:
    - Requires smartphone compatibility and app management.
    

• Proximity Card Systems

  These systems use RFID-enabled cards that grant access when presented to a reader. They are commonly used in commercial settings.

  • Pros:
    - Easy to use and implement.
    - Can track user access for security audits.

  • Cons:
    - Cards can be lost or stolen, requiring management.

Intercom and Emergency Stations

An enterprise intercom system can provide a needed communication layer for both parking garages and parking lots. By integrating video surveillance, access control and intercom, security teams can better respond to emergencies, and visitor access requests.

With an enterprise intercom solution, you can.

• Communicate with visitors at your vehicle entry and grant access remotely.

• Integrate with mobile radios for faster response.

• Integrate with a public address system for emergencies and automated responses to unauthorized activity.

• Emergency call stations throughout the parking facility create a visible security presence for people under duress, allowing them to communicate directly with security personnel and report incidents for immediate response.

Video Surveillance Modernization

There are two interesting changes within video surveillance.

1. Cameras are no longer viewed as a deterrent by criminals. This may be due to their prevalence, reducing the fear of being recorded, and the normalization of wearing masks, which adds an element of ambiguity.

2. Cameras have primarily been used for postmortem analysis, except for live feeds actively monitored by security personnel. Today, advancements in software enable cameras to proactively counteract criminal intent.

Camera check list:

• UHD cameras with good frame rates at choke points.

• Bullet cameras with sunshields for entry/exit points.

• Adequate lighting to capture clear images.

• Ability to detect and read license plates to track vehicle entry/exit.

• Analyze parking capacity and traffic flow by counting vehicles and people.

• Detect and record vehicle types to assist in identifying suspicious vehicles.

• Identify known individuals or those flagged as potential threats.

• Ability to identify suspicious activity and alert security personnel.

Not an exhaustive list, but the more intelligent the camera system is, the more a security team can address unauthorized vehicles and individuals.

Mobile Surveillance Units (MSU)

Mobile Surveillance Units are allowing security teams to get closer to the action and address areas of concern or blind spots in parking lots with high-resolution video monitoring to address potential threats.

Mobile Surveillance Units units are designed specifically for applications like parking lots that often lack power or that require expensive trenching to install pole mounted camera systems. These units are a must-have for security teams looking for real-time monitoring in out of sight areas. 

Light Pole-Mounted Security

I’ve found two main issues when it comes to installing pole mounted security devices.

• The light pole power needs to be stepped down by an electrician.

• It’s not financially feasible to get ethernet connectivity to the pole.

In that case, here’s what you can do.

Install a pole mounted enclosure that can convert high voltage constant power to low voltage HPoE power and include battery backup options to ensure uninterrupted operation.

With an integrated HPoE ethernet switch you can now power the following pieces of equipment that are needed to secure a parking facility.

• Wireless Point-to-Point units provided needed connectivity from the parking lot back to your VMS head-in.

• PTZ / Fixed IP Cameras.

• Public Address (PA) allows security teams to speak directly to intruders or employees around the area.

Whether you’re managing security or helping to provide solutions to address these challenges, my hope is you’ve found the information covered here valuable.

Thanks for reading.

Before we jump into the article, I’d love to know if you’ve already implemented a zero trust framework, and your thoughts in the comments below.

Back to the article.

Initial Investment Costs

Transitioning to a zero trust architecture is often a significant investment.

Organizations may need to upgrade or replace outdated systems that are incompatible with a zero trust framework. This can include access control systems, surveillance equipment, and more.

Implementing micro-segmentation and policy based access control for example can require a complete rip and replace of the existing infrastructure.

Many organizations are moving towards cloud based solutions to support their zero trust initiatives. While this can lower some on-prem costs, it often comes with annual subscriptions and potential expenses related to data migration and integration.

Ongoing Operational Costs

Training employees on the new systems and security protocols associated with zero trust is another cost to consider. This can involve expenses for training programs, materials, and lost productivity during the training period.

Cost Savings and Benefits

While the initial investment may seem a bit intimidating, the long-term cost benefits of implementation appears to easily outweigh them.

As organizations face newer, more sophisticated security threats, adopting a zero trust model can lead to improved security, reduced operational costs, and greater resilience.

Top Long-Term Benefits

One of the most compelling reasons to adopt a zero trust framework is the potential reduction in costs associated with data breaches.

According to IBM, organizations implementing zero trust can save an average of 43% in costs from data breaches, which translates to approximately $1.76 million saved per incident. This reduction occurs because the framework limits the radius of a breach, effectively containing incidents before they escalate into larger, more costly problems.

Physical Security and Verification

At the heart of the zero trust model is the idea of continuous verification. In a traditional security setup, once someone gains access to a facility, they’re often trusted to move freely. However, zero trust requires that every access request whether from an employee, contractor, or visitor is thoroughly vetted.

This means implementing strict access controls at every entry point, including multi-factor authentication, biometric scans, and ID checks.

By ensuring that only authorized individuals can enter sensitive areas, organizations can limit the chances of unauthorized access and potential breaches.

Micro-Segmentation of Access

Another critical aspect of zero trust is micro-segmentation, which involves dividing access into smaller, controlled segments. This approach ensures that even if a bad actor gains entry to a facility, they can’t easily move to access more sensitive areas.

This layered security strategy makes it much harder for attackers to exploit vulnerabilities and reduces the overall risk of a data breach.

Enhanced Operational Efficiency

Zero trust architecture promotes a streamlined approach to security management. By automating access control and monitoring, organizations can lighten the administrative burden on their security teams.

The efficiency gained through automation can boost overall workforce productivity, contributing to further cost savings.

Improved Compliance and Reduced Fines

With growing regulations around data protection and privacy, zero trust frameworks simplify compliance efforts by providing improved audit trails and enhanced security measures.

This helps organizations avoid costly fines associated with non-compliance.

Long-Term Resilience Against Evolving Threats

The zero trust model is designed to adapt to security threats. By continuously verifying access and monitoring user behavior, organizations can quickly identify and respond to potential threats, minimizing the impact of security incidents.

This proactive approach not only protects sensitive data but also reduces long-term costs related to recovery from breaches and reputational damage.

Bottom Line

Aside from the up front costs, organizations looking to strengthen their security posture should consider the zero trust framework, as it not only protects them against current threats but also prepares them for future threats.

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For us in the physical security field, this isn't just industry chatter—it's a development that could dramatically reshape our operational landscape. So, I wanted to write about what this means for our sector and how it might impact the tools we rely on for everything from surveillance to emergency response.

Current Situation

The U.S. House of Representatives passed the "Countering CCP Drones Act" as part of the 2025 NDAA, aiming to add DJI to the FCC Covered List.

However, the Senate's version of the NDAA omits this provision.

Senator Rick Scott (R-FL) then introduced an amendment to incorporate the Countering CCP Drones Act into the Senate's version of the 2025 NDAA. As of now, the amendment has not been formally accepted into the bill. However, it is co-sponsored by Senator Mark Warner (D-VA), adding a bipartisan dimension that could increase its chances of acceptance.

For more details, you can view the amendment text on Congress.gov here.

Impact on Public Safety Operations

This legislative uncertainty has created a challenging environment for organizations relying on DJI drones. Below are some of the organizations voicing their concerns with a ban, without a clear alternative.

Emergency Response / Search and Rescue

DJI drones have become integral to many public safety agencies' operations. For instance:

• Search and rescue missions benefit from the rapid deployment and advanced imaging capabilities of DJI drones, as demonstrated in the Utah hiker rescue case.

• Fire departments use these drones for situational awareness during large-scale incidents, helping to direct resources more effectively.

A ban could significantly hamper these agencies' abilities to respond quickly and efficiently to emergencies, potentially putting lives at risk. The California Fire Chiefs Association, representing over 800 fire departments, has voiced strong opposition to the potential ban, highlighting the critical role these drones play in their operations.

Law Enforcement Applications

Police departments across the country utilize DJI drones for various purposes:

• Crime scene documentation

• Crowd monitoring during large events

• Pursuit support and suspect tracking

Losing access to this technology could impair law enforcement's ability to maintain public safety and respond to critical incidents effectively.

Critical Infrastructure Protection

We often discuss the threat of drones within critical infrastructure, but DJI drones are also widely used for inspecting and monitoring critical infrastructure including:

• Power grids and transmission lines

• Oil and gas pipelines

• Transportation networks (bridges, railways)

The high-resolution imaging and thermal sensors on these drones allow for detailed inspections that would otherwise be costly (helicopters), time-consuming, or even dangerous for human inspectors. A ban could possibly slow down maintenance processes and potentially increase the risk of failures.

Cybersecurity Concerns

While the ban is proposed partly due to cybersecurity concerns, the FBI and CISA warn that Chinese law could potentially compel DJI to provide data to the Chinese government, posing a national security risk. This highlights the complex balance between utilizing advanced technology and protecting sensitive information about critical infrastructure.

National Security Considerations

The U.S. Department of Defense has already banned the use of DJI drones, citing security concerns. The proposed NDAA provisions aim to extend this ban to other federal agencies. This could affect:

• Border surveillance operations

• Coastal and maritime security monitoring

• Disaster response coordination by federal agencies

To gain a better understanding of this, I reached out to Brian Harrell, former Assistant Secretary, U.S. Department of Homeland Security to get his thoughts on the situation and here’s what he had to say:

“Drones have become popular with infrastructure and public safety organizations, especially as developments in miniaturization have enabled smaller, less expensive fleets of drones without sacrificing capability.

China has moved to capitalize on the miniaturization movement and the demand for compact, economical, high-performance drones. China dominates the global market for commercial drones, with a majority produced by DJI, or Da Jang Innovations, in Shenzhen, China. China has access to cheap microprocessors and raw materials, as well as cheap labor.

Because of how they are deployed operationally, drones have inherently unique access to sensitive system and enterprise information. Organizations use this information to improve operations, secure U.S. critical infrastructure, identify and mitigate vulnerabilities, conduct search and rescue operations, and respond to natural disasters.

Drones provide the data and imagery used for vital decision-making and planning. However, in the hands of the adversary, that same data offers the potential for data exfiltration, espionage, and exploitation. And this is exactly the concern with Chinese-manufactured drone technology.”

Data Collection and Intelligence Risks

Brian brings up an important concern, the potential for these drones to collect sensitive data that could be accessed by foreign entities:

• Detailed imagery of critical infrastructure

• Patterns of law enforcement and emergency response operations

• Potentially sensitive information about U.S. citizens

The FBI and CISA guidance emphasizes the need for careful consideration and potential mitigation strategies when using Chinese-manufactured UAS to reduce the risk to networks and sensitive information.

Economic and Operational Challenges

Market Dominance and Alternatives

DJI currently dominates the drone market in North America:

• Approximately 90% of the consumer market

• Over 70% of the industrial market

A ban would create significant challenges for many organizations to find suitable alternatives quickly. This could lead to:

• Increased costs for agencies and businesses

• Temporary gaps in capabilities as new systems are procured and personnel are retrained

• Potential reduction in the quality or effectiveness of drone-based operations due to less advanced technology

Mitigation Strategies and Future Outlook

To address the security concerns while maintaining operational capabilities, several approaches could be considered:

• Implementing stricter data handling and storage practices for all drone operations, regardless of manufacturer.

• Increase investment in U.S.-based drone manufacturing to reduce reliance on foreign technology.

• Developing guidelines for when and where foreign-made drones can be used, based on the sensitivity of the operation.

• Possibly utilizing third-party software solutions that can be installed on existing DJI hardware to enhance security and control data flow.

Bottom Line

The potential ban on DJI drones presents a complex challenge in the United States. While addressing valid national security concerns, it also risks disrupting critical public safety and infrastructure operations that have come to rely on this technology.

As the legislative process continues, it will be interesting to see how policymakers balance security needs with the practical realities of current drone usage across various sectors.

The outcome of this debate will likely impact the future of drone technology in the U.S., influencing everything from emergency response capabilities to critical infrastructure protection.

This is reminiscent of organization purchasing inexpensive video surveillance cameras from Hikvision and Dahua, and then faced an expensive process of replacing them. Organizations relying on drone technology for physical security applications should closely monitor these developments and prepare contingency plans to ensure continuity of operations, regardless of the final legislative outcome.

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Lee emphasizes the need for the industry to adapt to modern enterprise demands, integrate new players, and embrace a hybrid approach between on-site and cloud solutions.

Subscribe to Defender for more in-depth discussions on the cutting edge of security technology, and visit our website for additional insights into enterprise-level security solutions.

Key topics covered in this episode include:

We explore the significant transformations in the access control market, especially with the rise of modern access control with cloud, mobile, and wallet (Apple, Google and Samsung), and what that means for the industry.

Lee emphasizes the need for the industry to adapt to modern enterprise demands, integrate new players, and embrace a hybrid approach between on-site and cloud solutions.

He also highlights the importance of improving user experience and streamlining the deployment of best-in-class technologies.

The discussion concludes with recommendations for security managers on updating their systems and the promising future prospects in the access control industry.

Subscribe to Defender for more in-depth discussions on the cutting edge of security technology, and visit our website for additional insights into enterprise-level security solutions.

The Growing Demand for Extended Retention

Gone are the days when businesses could get by with…

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John brings up a good point.

It wasn’t long ago that electronic security was thought of as an insurance policy, without the legal requirements of fire and life safety. Like insurance, purchases were scrutinized and seen as a burden, until an incident.

Camera sensors are performing more than visual identification, they’re providing visual intelligence, from detection, to operational efficiencies with AI.

This changes the way we design camera systems, from being reactive “witnesses of a crime”, to active deterrents of crime, and productive assets for the organization.

This requires asking new questions.

For example, if I were speaking with a physical security manager responsible for a production floor, they were typically concerned about security of that space, worker safety, and ensuring they’d have video footage of any accidents for legal.

Today, we could include the production manager into the conversation, to determine what a good workflow should look like, if they would need to be alerted to production slowdowns, or mechanical issues.

Security is now able to incorporate additional stakeholders when budgeting for security initiatives. This lessens the justification when requesting better equipment, because these systems can provide more value.

While having additional stakeholders involved can add time to the review process, and potentially cause design changes. Security can lead the project to ensure the design ultimately protects people, property and information.

Wait a second, did I just say information?

Today information is a key asset that must physically be protected by security, not just cybersecurity. The most effective sabotage, or infiltration efforts require getting past physical security departments, but that’s for another article.

Thanks for reading.

Axis Communications has a 40-year history of innovation. Since 1984, they have developed some of the very first Internet of Things (IoT) devices aimed at connecting devices to IP networks, created the first IP camera in 1996, and developed the ARTPEC chipset that has helped Axis become the $1.6 billion company we know today.

John Callahan has a 30-year career in the physical security industry and provides great insights into Axis Communications' philosophy and approach to the industry.

With an extensive product range, Axis Experience Centers provide a unique capability for end customers and systems integrators to see the technology working and integrating with their many Axis Technology Integration Partners.

Key topics covered in this episode include:

• John Callahan: How Did You Get Into Security?

• Axis Communications' History of Innovation

• Axis from Video Surveillance to Operational Efficiency

• AI-Powered AXIS P3738-PLE Panoramic Camera

• Axis Cloud Program

• Technology Integration Partner Program

• Axis and Cybersecurity

• Axis Communications' Approach to Channel Partnerships

• Axis Experience Centers

• What Products Surprise Customers and Channel Partners?

• Axis at GSX 2024 and AXIS Q1809-LE Bullet Camera

• How to Connect with Axis Communications

Subscribe to Defender for more in-depth discussions on the cutting edge of security technology, and visit our website for additional insights into enterprise-level security solutions.